UmbraCity Health and Safety Guidelines

The Health and safety of users, partners, and staff has always been a priority for UmbraCity, to ensure the community can enjoy our offering with peace of mind. Here you will find information on the actions we are taking to support our users, property partners, and staff, as well as asking our community to follow the local health authorities guidelines.

What UmbraCity is doing

As part of UmbraCity’s operations activities, we have roving staff that frequently attend all kiosks throughout the city for various activities such as balancing and disinfecting umbrellas and kiosk touch surfaces. We ensure that every umbrella is fully sanitized before it is borrowed again. Our kiosks’ umbrella storage queue system is designed on a first-in-last-out model, where it provides our staff with sufficient time to attend and sanitize the umbrellas before they are rented again.

Our staff are wearing gloves when handling umbrellas, and we are recommending that they wear a face covering where recommended by local health authorities’ guidance and regulations. UmbraCity provides all protective and sanitization materials.

We also follow updates on health guidelines during crises such as COVID-19, including guidance from Health Canada and local health officials. We’ll continue to take actions necessary to help protect the community.

What you can do to help keep yourself healthy

In special circumstances such as COVID-19, we recommend our users follow local health guidance to keep a certain distance from others and/or wear masks.

It’s a good idea to frequently wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, touched public surfaces, or after blowing your nose, coughing, or sneezing.

Avoid close contact with others who are sick.

If you can’t wash your hands with soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol content.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Cover your nose and mouth if you have to cough or sneeze, and wash or sanitize your hands as soon as you can.

Stay informed

Health Canada and the World Health Organization (WHO) are updating their sites with the latest information.

Thank you for being a part of the umbracity community.